Customer Feedback

Long after they've returned home, your guests still have a lot to say about our products - just have a read below.

Oh, and for the record, if you want some of our product for home use, just drop us a line and we'll try our best to get you sorted.

My husband and our family just stayed at the Pagosa Springs Resort & Spa in Colorado, and I found your great Makeup Remover paks in the bathroom. I wanted to know if you sold them somewhere as I found them to be gentle, and effective in removing my makeup. Thanks very much

Elise - United States of America

First time in New Zealand last december. Had a great time with my son. Took from my hotel room a couple of your Porters "Premium Blend" Tea bags. This is really good tea. I really enjoyed it. If I had known it was so good, I would have tried to buy it locally

Chris - United States of America

I recently stayed at the Inn at Stonington, in Stonington, Connecticut and used the sample of the Natural Earth Moisturiser. I would like to know if you have a distributor in the United States in order that I might purchase the product. I think it is a wonderful moisturiser and would like to find it locally. I live in Massachusetts. Any information would be gratefully appreciated. Thank you

Barbara - United States of America

I tried Cafe de Sol Drinking Chocolate when on holidays in New Zealand. I cannot find it in Brisbane, Australia. Can you advise if it is imported into Australia and if so who is the importer/wholesaler/distributer/retailer ?? I would appreciate any information. If it is not yet imported into Australia, it should be. Best drinking chocolate ever

Stu - Australia

Hello! I am writing today to enquire if Natural Earth Conditioning Shampoo is available in the United States? I was on holiday a bit ago in New Zealand and had the occasion to use this product in 35 ml container form. If this product is not normally available in the United States, would it be possible to have a case shipped here? If so, price including shipping please? Thanks and have a great day! Cheers!

Mitch - United States of America

In my recent travels to the US, I believe it was in Augusta, Maine, that I used the samples of your Natural Earth products Shampoo, Conditioner and Moisturiser which I was very pleased with. I would like to know if you have a distributor in the Canada (retailers or on-line store) where I might purchase/order you product in the 265 ml. I would particularlly like the moisturiser and would like to find it locally if possible so I can introduce it to my brother who has some skin problems. I live in Nova Scotia and would appreciate any information. Thanks

Ivy - Canada

I had the pleasure of using your products while traveling in NZ and would love a price list of your products. If this is possible could you include delivery costs, alternatively do you have a supplier in Australia, preferably NSW, that I could contact. I absolutely loved your products and would love to be able to purchase some of the same for our personal use. Looking forward to your response

Vicki - Australia

I was a guest at The Senator Inn in Augusta, ME in the USA and I was wondering about getting some of the products that were in the rooms. I love th feeling of my skin from the Natural Earth moisturiser. Could you let me know where I could order this? Thank you! Sincerely

Melissa - United States of America

Hello. In January of this year, we spent 3 incomparable weeks traveling in New Zealand. We stayed in 4 Rydges Hotels and had occasion to use your products. On our final day, a Sunday we were not able to purchase your wonderful products. The products I enjoyed there were individually bottled HARAKEKE FLAX OIL Hair Wash and Conditioner. The bottle print tells me they are proudly made by Health Pak, NZ and exclusively available from Rydges Hotels and Resorts. I have tried to contact the hotels by e-mail, but have not been successful in my quest. I, a retired environmental lawyer, am pleased to congratulate you for your demonstrated commitment to the environment. I live outside of MA, Although I'd like to return to NZ one day, am 71 and have MS. Realistically, I think I may need to restrict my travels somewhat. Therefore I write to ask if there is a way I can purchase a quantity of Natural Earth products, specifically your 100% Manuka Honey and Harakeke Oil Conditioning Shampoo, and Manuka Honey and Harakeke oil Moisturizer. I also had an opportunity to try your Cafe de Sol Coffee, made by a friend from Australia. This was really good coffee. Your web page indicates that I my be able to purchase these products. I am hopeful Cordially

Elizabeth - United States of America

I recently stayed at the Bolton Hotel in Wellington New Zealand and loved the Mamaku Fern Products (Shampoo, Conditioner, Body wash, body lotion etc). Is it possible for individuals to purchase supplies directly from you? Regards

Kathie - Australia