Customer Feedback

Long after they've returned home, your guests still have a lot to say about our products - just have a read below.

Oh, and for the record, if you want some of our product for home use, just drop us a line and we'll try our best to get you sorted.

Hi I have recently been overseas to New Zealand and fell in love with your products. the shampoo and conditioner are amazing and i would love to buy full size. i live in Sydney and am wondering where i am able to purchase both products here?

Danielle - Australia

Hello, After a holiday in New Zealand , I remembered the extraordinary quality and comfort of the Koha Spa hand and body balm (west Coast mamaku Fern extract& body balm) that I had found in hotels ; I would like to know whether I could find these in France or order them from you.

Dominique - France

Whilst travelling in NZ last year I came across your Koha Spa Hydrating Hand & Body Balm which I fell in love with and am wondering do you sell to the public. If so can you please forward me prices for this product and the cost to forward it to me in Australia?

Glenda - Australia

I have come to acquire a “Natural Earth - Manuka Honey and Harakeke Oil moisturizer” (from which Hotel – I don’t remember). However, it is a FANTASTIC product and I love it. It smells gorgeous and it leaves my hand soft and supple, my favourite part is how it does not leave that greasy feeling on my hands. I have had it in my handbag for the past month, and sharing it with friends and co workers because it is just to amazing not too! It is sadly coming to an end. Can you advise if I can purchase this from any retailer? or where do I need to stay to get this again.

Rebecka - New Zealand

We love staying at the Heritage Hotel in Christchurch when we visit NZ and LOVE the Manuka Spa green tea and manuka leaf bath bag infusion. The hotel only sells it in gift boxes with the other Manuka products, however we would like to purchase a supply of just the bath infusion bags. Do you sell these items directly to the public? Many thanks for your time and help and I look forward to your reply.

Warren - Australia

I recently underwent surgery in a Canberra ACT hospital, and in the bathroom of my hospital room, were two small bottles of your Natural Earth Shampoo and Conditioner. I took them home and gave them to my wife, who after using them, said that they were the best shampoo and conditioner that she had ever used (and she is very picky)

Alan - Australia

My partner and I have just returned from a wonderful holiday in New Zealand. Several hotels along our way featured your Koha Spa amenities which were outstanding! They are wonderful quality and I liked how each represented a different part of your beautiful country. Now that I've returned home and run out of the mini-samples, I was wondering if you supplied these products to the public- in particular your Marlborough Body Wash? Thank you for your time

Carolyn - Australia

On a recent trip to Canada, we used one of your products, “Manuka Honey & Harakeke Oil Moisturiser.” We liked this product and would like to order some online if available in the US so that we may use US dollars. Thank you for your assistance

Madeline - United States of America

I know this might seem like an odd inquiry, but my boyfriend and I stayed at a bed and breakfast this weekend, and he really fell in love with your Natural Earth cartoned soap. Is there any way that I can order a few bars of it from you? I would greatly appreciate it....he loves the "squeaky clean" feeling it gives him....and I want to add it to his Christmas gift :) Or, if you know where I can purchase some, please let me know! Thank you very much!

Nicole - United States of America

Recently my husband and I stayed at the Outlook Inn on Orcas Island. They supply your Natural Earth Products. I really enjoy them especially the moisturiser and the shampoo and conditioner products. Is there anyplace in the US I can purchase these products other than in the hotel size?

Sue - United States of America